The 20 Best Internet Providers in Melbourne

Tangerine Telecom

For residents of Melbourne in need of reliable internet service, finding the right provider can be a daunting task. With so many options to choose from, it can be overwhelming to determine which provider offers the best service at the most competitive prices.

Whether you're looking for fast speeds, reliable connections, or exceptional customer service, it's important to compare your options before making a decision. That's where our list of the best internet providers in Melbourne can help.

  • Speed and reliability
  • Customer service and support
  • Pricing and packages
  • Availability in your area

Before committing to a new internet provider, take the time to research and compare your options. By leveraging our list of the 20 best internet providers in Melbourne, you can make an informed decision that meets your needs and budget.

The 20 Best Internet Providers in Melbourne:

Tangerine Telecom

+61 1800 211 112

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

1. Tangerine Telecom

4.6/5 (More than 13435 reviews)
6/132-136 Albert Rd, South Melbourne VIC 3205, Australia
Telecommunications service provider

Information and Reviews

Tangerine Telecom is a leading Telecommunications service provider in South Melbourne, Australia. With a rating of 4.6 stars based on 13435 reviews, it is evident that customers are highly satisfied with the services provided.

  • Excellent customer support with quick resolution of billing issues.
  • Exceptional customer service skills and understanding from the support team.
  • Decent speeds, good value for money, with some minor issues resolved effectively.
  • Professional, knowledgeable, and patient support staff guiding customers step-by-step.

The company offers a variety of payment options, including Debit cards. Customers have praised specific staff members, such as Yam, Josh Heart, Shay, Hector, Chelle, Elaine, and Andy, for their exceptional service. While some customers like the smooth activation process and stable connection speeds, others have faced challenges that were efficiently addressed by the customer support team. With a focus on providing top-notch customer service and reliable telecommunications solutions, Tangerine Telecom continues to be a preferred choice for many.

More

+61 1800 733 368

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

2. More

4.7/5 (More than 5264 reviews)
6/132-136 Albert Rd, South Melbourne VIC 3205, Australia
Internet service provider

Information and Reviews

More is an internet service provider that has gained a loyal following for its efficient and reliable services. Customers rave about the exceptional customer support and minimal downtimes. Here are some key points from customer reviews:

  • Quick and efficient customer service with knowledgeable representatives like John and Ryan.
  • Reliable internet speeds and minimal dropouts have left customers satisfied.
  • Professional and courteous staff like Nick and Rem have gone above and beyond to assist customers with their queries.
  • Customers appreciate the honesty and reliability of representatives like Arnie and Nifiel when resolving billing issues.

With a stellar rating of 4.7, More remains a top choice for those seeking reliable internet services in South Melbourne, Australia.

Lightning Broadband

+61 1800 477 333

  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 9 AM–5 PM
  • Sunday: 9 AM–5 PM

3. Lightning Broadband

4.9/5 (More than 718 reviews)
2-6 Glenferrie Rd, Malvern VIC 3144, Australia
Internet service provider

Information and Reviews

Lightning Broadband is a top-notch Internet service provider in Malvern VIC, Australia, offering exceptional services to its customers. They provide a range of service options, including on-site services, ensuring that all your internet needs are taken care of promptly.

With a stellar rating of 4.9, it's no surprise that customers have left glowing reviews about their experiences with Lightning Broadband. Some key points from their reviews include:

  • Quick and professional resolution of internet issues, exceeding expectations
  • Efficient and friendly customer service team that goes the extra mile
  • Highly knowledgeable staff who ensure a smooth and hassle-free experience
  • Reliable and fast internet speeds, especially beneficial for small businesses

Customers have praised the team, highlighting individuals like Natasha, Florence, Osman, Kevin, and others for their outstanding support and dedication to providing excellent service. If you're looking for a reliable internet service provider with exceptional customer care, give Lightning Broadband a try!

Aussie Broadband Melbourne

+61 1300 880 905

  • Monday: 8 AM–12 AM
  • Tuesday: 8 AM–12 AM
  • Wednesday: 8 AM–12 AM
  • Thursday: 8 AM–12 AM
  • Friday: 8 AM–12 AM
  • Saturday: 8 AM–12 AM
  • Sunday: 8 AM–12 AM

4. Aussie Broadband Melbourne

4.7/5 (More than 319 reviews)
Level 25/500 Collins St, Melbourne VIC 3000, Australia
Telecommunications service provider

Information and Reviews

Aussie Broadband Melbourne is a leading Telecommunications service provider in Melbourne, Australia. They offer a range of services to cater to their customers' needs.

Customer reviews highlight some key points:

  • Switching to Aussie Broadband was a great decision due to reliable service and competitive pricing.
  • The customer service is exceptional, with quick, polite, and helpful staff available.
  • The process of switching services when moving house was seamless and straightforward.
  • Customers appreciate the quick resolution of issues by the technical support team, based in Australia.

With a rating of 4.7 out of 5, Aussie Broadband Melbourne continues to impress its customers with top-notch service and support. Contact them today for all your telecommunication needs!

Netpal (Internet / Telephone / IPTV)

+61 1800 845 048

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

5. Netpal (Internet / Telephone / IPTV)

5.0/5 (More than 28 reviews)
nan
Internet service provider

Information and Reviews

Netpal (Internet / Telephone / IPTV) is a top-notch Internet service provider that goes above and beyond for its customers. With a 5.0 rating and 28 reviews, it's clear that their service is exceptional. Here are some key points from customer reviews:

  • Exceptional professionalism, care, and fair pricing
  • Outstanding IT service and NBN setup
  • Positive and successful transitioning experience with outstanding customer service
  • Quality and timely service delivery backed by terrific customer service

From lightning-fast internet speeds to prompt support during any issues, Netpal truly stands out with its locally supported services. Customers rave about their professionalism, care, and quick responses, making them a highly recommended choice for all your internet, telephone, and IPTV needs.

Start Broadband

+61 1300 475 155
Website not available
Hours not available

6. Start Broadband

5.0/5 (More than 20 reviews)
407 Bay St, Brighton VIC 3186, Australia
Internet service provider

Information and Reviews

Start Broadband is a top-notch Internet service provider located in Brighton VIC. They offer efficient and reliable internet services that have left customers highly satisfied. With a perfect 5-star rating, it's no wonder customers have been raving about their experiences.

  • Customers praise the exceptional service quality provided by Start Broadband, with any issues being quickly corrected and improved.
  • Many users appreciate the timely delivery and professional setup of their internet services, making their transition smooth and hassle-free.
  • Start Broadband's commitment to the community and giving back has resonated with customers, enhancing their overall experience.
  • Customers commend the fast, reliable, and consistent internet services provided, with excellent customer service that prioritizes their needs.
DGtek Pty Ltd

+61 1800 359 602

  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 9 AM–6 PM

7. DGtek Pty Ltd

4.8/5 (More than 39 reviews)
15 Corporate Dr, Heatherton VIC 3202, Australia
Internet service provider

Information and Reviews

DGtek Pty Ltd is a renowned Internet service provider that prides itself on offering high-quality services in Heatherton VIC, Australia. Known for its reliable and fast internet connection, DGtek has received a remarkable rating of 4.8 stars from satisfied customers.

  • Customers appreciate the speedy and seamless experience provided by DGtek, with symmetrical and stable download/upload speeds.
  • The professional installation services offered by DGtek have been highlighted as fast and efficient.
  • Customers have also praised DGtek for its superb customer service, with friendly and knowledgeable installers who go above and beyond to ensure customer satisfaction.

With a plethora of positive reviews, DGtek continues to set the bar high in the internet service provider industry, offering unmatched service and support to its customers.

Boom Broadband

+61 1300 002 666

  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 8 AM–5 PM
  • Sunday: 8 AM–5 PM

8. Boom Broadband

4.8/5 (More than 33 reviews)
14.28/401 Docklands Dr, Docklands VIC 3008, Australia
Internet service provider

Information and Reviews

Boom Broadband is an exceptional Internet service provider located in Docklands, Australia. They offer a range of services that cater to different needs and budgets, ensuring that every customer finds a suitable plan. With a rating of 4.8 stars, it's evident that their commitment to quality and customer satisfaction shines through.

  • Customers rave about the excellent value offered by Boom Broadband, highlighting the perfect balance between price and quality.
  • The quick, clear, and thorough customer service stands out, with support staff always ready to assist with any inquiries or issues.
  • Many users appreciate the reliability of Boom Broadband, noting minimal to no dropouts and fast speeds that exceed expectations.
  • Several clients mention the efficiency of the account setup process and the prompt delivery of equipment, making the switch to Boom Broadband seamless and hassle-free.

The glowing reviews from satisfied customers reflect the high standards and exceptional services provided by Boom Broadband. Their commitment to providing top-notch internet services and unparalleled customer support sets them apart from the competition. If you're in search of a reliable and customer-centric internet service provider, Boom Broadband is the perfect choice for you.

Aussie Broadband

+61 1300 880 905

  • Monday: 8 AM–12 AM
  • Tuesday: 8 AM–12 AM
  • Wednesday: 8 AM–12 AM
  • Thursday: 8 AM–12 AM
  • Friday: 8 AM–12 AM
  • Saturday: 8 AM–12 AM
  • Sunday: 8 AM–12 AM

9. Aussie Broadband

4.3/5 (More than 398 reviews)
4 Quality Dr, Dandenong South VIC 3175, Australia
Telecommunications service provider

Information and Reviews

Aussie Broadband is a leading telecommunications service provider known for its exceptional customer service and reliable network. Customers rave about the prompt and caring service, with common themes being immediate issue resolution, excellent service, and hassle-free experiences. Here are some key points from customer reviews:

  • First rate, prompt, and caring service with immediate issue resolution.
  • Outstanding customer support team, exceptional network speed and reliability.
  • Polite, understanding, and knowledgeable customer service representatives.
  • Brilliant service from sale to technical support, with high praise for customized setups.

If you're looking for a telecommunications provider that goes above and beyond, Aussie Broadband is the clear choice for a seamless internet experience.

Pineapple Net

+61 1300 857 501

  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 9 AM–6 PM
  • Sunday: 9 AM–6 PM

10. Pineapple Net

4.2/5 (More than 112 reviews)
15 Corporate Dr, Heatherton VIC 3202, Australia
Internet service provider

Information and Reviews

Pineapple Net is an exceptional Internet service provider located in Heatherton, VIC. Customers rave about the reliability, speed, and affordability of their services. Here are some key points from customer reviews:

  • Provides impeccable service, reliability, and consistency of speed
  • Offers insanely good value with no compromise on speed and connectivity
  • Unrivaled 1Gbps symmetrical speeds with exceptional customer service
  • Knowledgeable technicians who provide outstanding installation services

With a solid rating of 4.2 based on 112 reviews, Pineapple Net proves to be a top choice for those seeking a reliable and fast internet service. Whether you're a casual user or a power user, Pineapple Net has the services to meet your needs.

Melbourne Internet Service Provider

+61 1300 798 564

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: 9 AM–5 PM
  • Sunday: 9 AM–5 PM

11. Melbourne Internet Service Provider

4.5/5 (More than 17 reviews)
16/55 Barretta Rd, Ravenhall VIC 3023, Australia
Internet service provider

Information and Reviews

Melbourne Internet Service Provider offers reliable and fast internet services at a reasonable monthly price. The team is quick to respond and assist at any time, making the switch from larger providers a breeze. Customers have highlighted the following key points in their reviews:

  • Insanely fast internet speeds
  • Game-changing difference from previous providers
  • Great customer service
  • Quick installation process

If you're in the West and looking for a reliable internet solution, Melbourne ISP comes highly recommended by satisfied customers.

SpringCom

+61 1300 857 194

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

12. SpringCom

4.1/5 (More than 71 reviews)
nan
Internet service provider

Information and Reviews

SpringCom is a reliable Internet service provider that offers exceptional services to its customers. With a rating of 4.1 stars out of 5, it is evident that customers are satisfied with the services provided by SpringCom.

  • This service can be unreliable. It took over a week to get a response to my problem, and then I was bombarded with calls from their team in the Philippines at all hours, even though my app had been malfunctioning for over a month with no response to my emails. Not professional and unreliable.
  • First Class help with a fauty NBN connection - diagnosed the issue and arranged for the NBN technician - communication was excellent. Great to know the support is there for a critical operational component within the business.
  • Springcom have been absolutely fantastic helping us to arrange a phone system for our new business. Everything is done when they say and how they say - first time. Their support team was fabulous helping this tech novice to get it all working right away. Very happy and would recommend them to anyone.
  • Springcom's responsiveness and effective assistance has been instrumental in resolving any technical issues promptly. In a world where customer service can sometimes be a let-down, Springcom stands out as a company that prioritises client satisfaction.

If you are looking for a reliable Internet service provider with excellent customer support and efficient services, SpringCom is the ideal choice for your business needs.

Broadband Solutions

+61 1300 683 000

  • Monday: 9:30 AM–4:30 PM
  • Tuesday: 9:30 AM–4:30 PM
  • Wednesday: 9:30 AM–4:30 PM
  • Thursday: 9:30 AM–4:30 PM
  • Friday: 9:30 AM–4:30 PM
  • Saturday: Closed
  • Sunday: Closed

13. Broadband Solutions

3.8/5 (More than 16 reviews)
Level 3/99 Queens Bridge St, Southbank VIC 3006, Australia
Internet service provider

Information and Reviews

Broadband Solutions is a well-known Internet service provider in Southbank, Australia. They offer a range of service options including online appointments for customer convenience. Planning for their services is easy as appointment required.

With a rating of 3.8 stars, customers have shared their feedback. Some key points from the reviews are:

  • Slow and unreliable internet service at certain locations
  • Struggles with customer support after a change in the team's location
  • Issues with connectivity and poor customer service experiences
  • Positive feedback about fast internet speeds, great customer service, and reliable connections for work-from-home purposes

Customers like Matt Summers DNA Talent have praised the great service and reliability they received from the company. On the other hand, customers like Hayden O'Connor expressed dissatisfaction and cautioned others about potential biased reviews. Overall, Broadband Solutions offers a mix of services with varying customer experiences.

OneNet

+61 1300 878 383

  • Monday: 8:30 AM–8:30 PM
  • Tuesday: 8:30 AM–8:30 PM
  • Wednesday: 8:30 AM–8:30 PM
  • Thursday: 8:30 AM–8:30 PM
  • Friday: 8:30 AM–8:30 PM
  • Saturday: 8:30 AM–8:30 PM
  • Sunday: 8:30 AM–8:30 PM

14. OneNet

3.8/5 (More than 6 reviews)
B 1/8 Rogers St, Port Melbourne VIC 3207, Australia
Internet service provider

Information and Reviews

OneNet is an established Internet service provider located in Port Melbourne VIC. They offer a range of services including online appointments and on-site services to ensure customer convenience. The business is committed to accessibility with a wheelchair-accessible entrance and requires an appointment for planning purposes.

Customer reviews highlight the following key points:

  • Smooth transition when changing ISPs, with responsive and onshore support
  • Challenges with invoice payment and lack of after-hours support
  • Slow corporate account management and customer support
  • Fast and hassle-free installation process with reliable service
Connexus Internet Service

+61 1300 133 888
Website not available

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

15. Connexus Internet Service

3.0/5 (More than 2 reviews)
15/520 Collins St, Melbourne VIC 3000, Australia
Internet service provider

Information and Reviews

Connexus Internet Service is a renowned Internet service provider located in Melbourne, Australia. They pride themselves on offering exceptional customer service and reliable internet connections. With a 3.0 rating, based on the reviews of their satisfied customers, Connexus Internet Service has proven to be a trusted provider in the industry.

  • Customers appreciate the personalized experience they receive from the team at Connexus Internet Service.
  • One review highlights the helpful assistance provided by Harry in resolving a friend's issue with another provider.
  • Despite some server issues, customers have noted that the internet connection itself is stable and reliable.
  • Overall, customers highly recommend Connexus Internet Service for their internet needs.

For top-quality internet services and exceptional customer care, look no further than Connexus Internet Service.

iPrimus

+61 131789
Hours not available

16. iPrimus

3.0/5 (More than 1 reviews)
452 Flinders St, Melbourne VIC 3000, Australia
Internet service provider

Information and Reviews

iPrimus is a reputable Internet service provider located at 452 Flinders St, Melbourne VIC 3000, Australia. They offer a wide range of services to cater to their customers' connectivity needs. The business is known for their commitment to customer satisfaction and providing reliable internet services.

Some key features of iPrimus include:

  • High-speed internet packages
  • 24/7 customer support
  • Competitive pricing

One customer review mentions, "Very bad reception. Some days there is no internet." Despite this, the overall rating for iPrimus is 3.0 out of 5.

With their focus on accessibility, including a wheelchair-accessible entrance, iPrimus strives to make their services available to all customers. Customers can visit their website at www.iprimus.com.au or contact them at +61 131789 for more information.

Dodo Services Pty Ltd

+61 133636
Hours not available

17. Dodo Services Pty Ltd

1.1/5 (More than 147 reviews)
nan
Internet service provider

Information and Reviews

Dodo Services Pty Ltd is an Internet service provider that unfortunately has received mixed reviews from customers. Some of the key points from the reviews include:

  • Long wait times for customer support
  • Issues with billing and overcharging
  • Unsatisfactory technical assistance and customer service

Customers have expressed frustration with Dodo Services Pty Ltd due to poor communication and lack of resolution for their problems. Despite some negative experiences, the business continues to offer internet services to its customers.

Xfibre

+61 1300 727 553
Website not available

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

18. Xfibre

0.0/5 (More than 0 reviews)
nan
Internet service provider

Information and Reviews

Xfibre is a leading internet service provider that offers top-notch services to its customers. With a 24-hour availability every day of the week, they prioritize ensuring that their clients are always connected and satisfied.

Their customers have praised them for their exceptional services, highlighting the following key points:

  • Fast and reliable internet connection
  • Excellent customer service
  • Easy and quick setup process

Experience the difference with Xfibre and stay connected seamlessly with their top-quality internet services. Contact them today at +61 1300 727 553.

Internet Victoria

+61 3 9885 4655
Hours not available

19. Internet Victoria

0.0/5 (More than 0 reviews)
1610 High St, Glen Iris VIC 3146, Australia
Internet service provider

Information and Reviews

Internet Victoria is a reputable Internet service provider located in Glen Iris, Australia. They offer a wide range of services to meet the needs of their customers. One of the key features of their business is the availability of on-site services to ensure that customers receive personalized assistance with their internet connectivity issues.

Customer reviews praise Internet Victoria for several reasons:

  • Fast and reliable internet connection.
  • Knowledgeable and friendly staff.
  • Efficient on-site services.

With a stellar reputation and dedicated customer service, Internet Victoria is a top choice for anyone looking for high-quality internet services in Glen Iris.

Hello Broadband

+61 1300 443 556

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

20. Hello Broadband

0.0/5 (More than 0 reviews)
151 Collins St, Melbourne VIC 3000, Australia
Internet service provider

Information and Reviews

Hello Broadband is a renowned Internet service provider located in Melbourne, Australia. They offer a wide range of services to cater to all internet needs, ensuring their customers stay connected at all times.

Some of the key features of Hello Broadband include high-speed internet packages, reliable connections, and top-notch customer support. Whether it's for home use or business needs, they have a solution for everyone.

Customer reviews highlight the following key points:

  • Fast and reliable internet speeds
  • Excellent customer service
  • Competitive pricing

Experience the best in internet services with Hello Broadband and stay connected seamlessly!

Map of Internet Providers in Melbourne

When looking to compare internet providers in Melbourne, it is important to consider factors such as speed, reliability, and cost. With numerous options available, it can be overwhelming to find the best provider for your needs. Use this map to easily locate and research the internet providers in Melbourne.

What are the key factors to consider when choosing an internet provider in Melbourne?

When choosing an internet provider in Melbourne, it is important to consider several key factors to ensure you get the best service for your needs. Firstly, consider the type of internet connection available in your area - whether it is NBN, cable, ADSL, or mobile broadband. Next, look at the providers' pricing plans and contract terms to determine the most cost-effective option for your budget.

Additionally, factors such as speed, reliability, customer service, and data limits should also be taken into consideration. It is advisable to read reviews and testimonials from other customers to gauge the level of satisfaction with a particular internet provider before making a decision.

What are the different types of internet connections available in Melbourne?

In Melbourne, residents have access to a variety of internet connection types, including NBN (National Broadband Network), cable, ADSL (Asymmetric Digital Subscriber Line), and mobile broadband. NBN is a high-speed broadband network that offers faster and more reliable internet compared to ADSL. Cable internet uses the same infrastructure as cable TV service and can provide fast speeds.

ADSL is a common type of internet connection that uses existing telephone lines to deliver broadband internet. Mobile broadband utilizes the mobile phone network to provide internet access on-the-go. Each type of connection has its own benefits and limitations, so it is important to choose the one that best suits your needs.

How can I find the best internet provider deals in Melbourne?

To find the best internet provider deals in Melbourne, start by researching different providers in your area and comparing their pricing plans. Many providers offer special promotions and discounts for new customers, so be sure to consider these offers when making a decision. You can also check online comparison websites that allow you to compare plans from multiple providers side by side.

It is also recommended to contact the internet providers directly to inquire about any current promotions or exclusive deals that may not be advertised online. Keep in mind that the best deal may not always be the cheapest; consider factors such as speed, reliability, and customer service when evaluating internet provider offers.

What should I do if I am experiencing internet connection issues in Melbourne?

If you are experiencing internet connection issues in Melbourne, there are several steps you can take to troubleshoot the problem. Firstly, check to see if there are any outages or maintenance work affecting your area by contacting your internet provider or checking their website for updates. Restarting your modem or router can often resolve connectivity issues.

If the problem persists, contact your internet provider's customer service team for assistance. They may be able to diagnose the issue remotely or send a technician to your home to investigate further. It is also helpful to keep a record of any ongoing connection issues, including dates and times, to assist the provider in resolving the problem effectively.

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