The 20 Best Gas and Electricity Suppliers in Melbourne
Looking for the best gas and electricity suppliers in Melbourne? Whether you're moving to a new place or just looking to switch providers, it can be overwhelming trying to find the right option. With so many choices available, it's important to compare services, prices, and customer reviews to make an informed decision.
Fortunately, this page has compiled a list of the 20 best gas and electricity suppliers in Melbourne to help you find the perfect fit for your needs. From competitive pricing to reliable customer service, these suppliers have been rated highly by consumers in the area.
- Competitive pricing
- Customer service ratings
- Green energy options
- Flexible contract terms
- Online account management
Take the guesswork out of finding the best gas and electricity supplier for your home or business by exploring the top providers in Melbourne below.
- 1. GloBird Energy
- 2. Energy Locals
- 3. Choice Energy Pty Ltd
- 4. Electricity Wizard
- 5. Cheap Bills - Compare Electricity & Gas, Broadband and Pay TV
- 6. Electricity Brokers
- 7. Origin Energy
- 8. Amber Electric
- 9. 1st Energy
- 10. Diamond Energy
- 11. Energy Watch Trading Pty Ltd
- 12. Powershop Australia
- 13. GoSwitch
- 14. Blue NRG
- 15. Online Power & Gas
- 16. Red Energy
- 17. United Energy
- 18. Lumo Energy
- 19. ENGIE - previously Simply Energy
- 20. EnergyAustralia
- Monday: 8:30 AM–5:30 PM
- Tuesday: 8:30 AM–5:30 PM
- Wednesday: 8:30 AM–5:30 PM
- Thursday: 8:30 AM–5:30 PM
- Friday: 8:30 AM–5:30 PM
- Saturday: 9 AM–3 PM
- Sunday: Closed
1. GloBird Energy
Information and Reviews
- Efficient customer service with quick responses and resolution of issues.
- Professional and friendly staff providing excellent assistance.
- Competitive pricing and a variety of energy plans to choose from.
- Overall positive experience leading to satisfaction and loyalty.
With a rating of 4.7 stars and numerous positive reviews, GloBird Energy is a trusted choice for reliable energy supply services.
- Monday: 8:30 AM–6 PM
- Tuesday: 8:30 AM–6 PM
- Wednesday: 8:30 AM–6 PM
- Thursday: 8:30 AM–6 PM
- Friday: 8:30 AM–6 PM
- Saturday: Closed
- Sunday: Closed
2. Energy Locals
Information and Reviews
- Mollie provided excellent customer service, resolving issues quickly and efficiently.
- Daniel was praised for his professionalism and friendly demeanor during the sign-up process.
- Josh and the team at Energy Locals were commended for their competitive pricing and reliable customer service.
- Neval's assistance in helping customers transition to solar energy was greatly appreciated.
Customers have highlighted the ease of communication with Energy Locals staff, the competitive pricing, and the company's commitment to sustainability. If you are in need of a reliable and customer-centric green energy supplier, Energy Locals comes highly recommended.
- Monday: 8:30 AM–5 PM
- Tuesday: 8:30 AM–5 PM
- Wednesday: 8:30 AM–5 PM
- Thursday: 8:30 AM–5 PM
- Friday: 8:30 AM–5 PM
- Saturday: Closed
- Sunday: Closed
3. Choice Energy Pty Ltd
Information and Reviews
- Great communication and regular updates post-installation
- Efficient and reliable installation team with excellent post-installation support
- Seamless experience, polite installers, and great savings on energy bills
- Professional, friendly, and quality service throughout the whole process
Choose Choice Energy Pty Ltd for all your solar energy needs and enjoy exceptional service!
- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–4 PM
- Saturday: 9 AM–3 PM
- Sunday: Closed
4. Electricity Wizard
Information and Reviews
- Customers appreciate the knowledgeable and helpful staff like Bradley Cooper and Ricky Burgess who take the time to explain options clearly without rushing.
- Many reviewers highlight the transparency and honesty they experienced during their interactions, feeling well-informed and respected throughout the process.
- The straightforward system and professionalism of employees like Elvis Nguyen and Rebecca Foreman have been key factors in customers choosing Electricity Wizard for their energy needs.
- Overall, clients express gratitude for the excellent service provided by the team at Electricity Wizard, particularly in helping them secure better deals and smooth transitions to new utility suppliers.
If you're looking for a reliable energy provider with outstanding customer service, look no further than Electricity Wizard. Contact them today to see how they can help you save on your energy bills!
- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: Closed
- Sunday: Closed
5. Cheap Bills - Compare Electricity & Gas, Broadband and Pay TV
Information and Reviews
- Very good experience. Calm, well-spoken attendants made it easy to understand the various rates and discounts being offered. Employees were attentive and responsive.
- Great customer service with extensive knowledge of comparing Electricity & Gas providers. Prompt responses to questions and valuable information provided for making fully informed decisions.
- Professional and caring team that helped with signing up for cheaper electricity and gas providers. Thorough assistance in answering questions and simplifying the process.
- Customer service representatives were friendly, courteous, and knowledgeable, helping customers save money on their electricity bills.
The reviews reflect the dedication of the staff at Cheap Bills to providing excellent service and helping customers find the best energy solutions for their needs.
- Monday: 8 AM–12 AM
- Tuesday: 12–6 AM
- Wednesday: 12–6 AM
- Thursday: 12–6 AM
- Friday: 12–6 AM
- Saturday: 12–6 AM
- Sunday: Closed
6. Electricity Brokers
Information and Reviews
- Nick and Jackson were great to deal with and made the process simple for businesses to get the best deals available.
- Steve was friendly, patient, and knowledgeable, helping customers find the cheapest plans by explaining different options.
- Customers appreciate the quick response time, with Nick even returning calls while on his way to a family BBQ.
- Overall, customers praise the Electricity Brokers team for their honesty, great results, and excellent service.
Whether you are a business looking to save on energy costs or an individual seeking a better deal on electricity and gas, Electricity Brokers is a reliable choice. Contact them today to see how they can help you!
- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: Closed
- Sunday: Closed
7. Origin Energy
Information and Reviews
- Knowledgeable and helpful phone support assisting with plan selection and cost reduction
- Best available offers for all states, trusting and reliable
- Poor customer service experiences including rude agents, billing issues, and service interruptions
- Problems with maintenance services provided, lack of response to urgent issues, and dissatisfaction with overall service quality
Despite some negative experiences, Origin Energy continues to strive for customer satisfaction and offers various accessibility options for all. Visit their website to learn more about their energy plans and services.
- Monday: 9:30 AM–5:30 PM
- Tuesday: 9:30 AM–5:30 PM
- Wednesday: 9:30 AM–5:30 PM
- Thursday: 9:30 AM–5:30 PM
- Friday: 9:30 AM–5:30 PM
- Saturday: Closed
- Sunday: Closed
8. Amber Electric
Information and Reviews
- Customers appreciate the ability to monitor energy prices and plan their usage effectively
- The app is easy to use and provides valuable insights into energy consumption
- People have reported significant savings on their electricity bills since switching to Amber Electric
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
9. 1st Energy
Information and Reviews
- Customers appreciate the excellent service and timely support provided by 1st Energy.
- Many users find the customer care representatives to be friendly and helpful, making the entire process hassle-free.
- There are positive reviews highlighting the professionalism and non-pushy approach of 1st Energy compared to other providers.
- Some users have had negative experiences with billing issues and customer service, emphasizing the need for improvement in these areas.
With a solid rating of 3.8, 1st Energy continues to strive for excellence and aims to provide reliable energy solutions for all their customers. Visit their website to learn more about the services they offer.
- Monday: 8:30 AM–6 PM
- Tuesday: 8:30 AM–6 PM
- Wednesday: 8:30 AM–6 PM
- Thursday: 8:30 AM–6 PM
- Friday: 8:30 AM–6 PM
- Saturday: Closed
- Sunday: Closed
10. Diamond Energy
Information and Reviews
- Excellent customer service with quick responses and effective communication.
- Commitment to green energy and sustainability, supporting a greener future.
- Highly recommended for their fantastic service and reliability over the years.
- Friendly and professional staff who are eager to assist and resolve any issues.
If you are looking for a trustworthy energy provider with a focus on customer satisfaction and environmental responsibility, Diamond Energy is the ideal choice for you. Visit their website or contact them today to learn more about their services.
- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 8 AM–5 PM
- Sunday: 9 AM–5 PM
11. Energy Watch Trading Pty Ltd
Information and Reviews
Here are some key points from customer reviews:
- The consultant was more than helpful, explaining everything needed to get a good deal and even helped with health insurance.
- Energy Watch Trading does all the hard work and provides substantial savings on electricity and gas bills.
- Great and prompt service helped customers find the best solution to save on energy bills in just one call.
- Customers have received significantly lower bills after switching to a new provider through Energy Watch Trading.
Don't miss the opportunity to experience the excellent services provided by Energy Watch Trading Pty Ltd!
- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
12. Powershop Australia
Information and Reviews
- Customers appreciated the competitive rates and good feed-in tariffs initially offered by Powershop.
- However, some customers were disappointed by the company's decision to reduce feed-in tariffs and increase daily supply charges.
- Several customers reported unexpected changes to their plans and rates without prior warning or notification.
Despite the mixed reviews, Powershop Australia continues to provide electricity services to its customers and offers online account management through their website. Customers looking for an electric utility company may want to consider their options and compare rates before making a decision.
- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–8 PM
- Saturday: 9 AM–5 PM
- Sunday: Closed
13. GoSwitch
Information and Reviews
Customers have shared a range of experiences with GoSwitch. Some have praised the company for their efficient service and money-saving opportunities, highlighting the ease of working with them. Others have expressed concerns about transparency and professionalism, cautioning potential clients to thoroughly research before committing.
- Efficient service and money-saving opportunities.
- Transparency and professionalism concerns.
- Caution advised when considering their services.
Whether you are looking for a new energy supplier or considering switching providers, GoSwitch offers a variety of options to suit your needs. Visit their website or give them a call to explore how they can help you today!
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
14. Blue NRG
Information and Reviews
- Customers have complained about the lack of customer service and long waiting times when trying to resolve issues.
- Some have expressed frustration with billing errors and unexpected price increases without prior notice.
- The incompetence and unprofessionalism of the staff have been highlighted in several reviews.
Despite these challenges, Blue NRG continues to offer energy services and solutions to its customers.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
15. Online Power & Gas
Information and Reviews
- Customers appreciate the significant savings they experience by switching to Online Power & Gas.
- The customer service is praised for being responsive and helpful, making it easy for clients to get the answers they need.
- Some customers have expressed frustration with misleading sales tactics and billing issues.
Overall, Online Power & Gas offers competitive rates, responsive customer service, and significant savings for those looking to switch their energy provider.
- Monday: 8 AM–8:30 PM
- Tuesday: 8 AM–8:30 PM
- Wednesday: 8 AM–8:30 PM
- Thursday: 8 AM–8:30 PM
- Friday: 8 AM–8:30 PM
- Saturday: 9 AM–5:30 PM
- Sunday: Closed
16. Red Energy
Information and Reviews
- Dodgy company with high charges for incorrect tariff settings and poor customer service.
- Outstanding customer service and reasonable rates with a 100% Australian-owned company.
- Incompetent and unhelpful service with delayed concessions and ongoing billing issues.
- Charges without informing customers and refusal to refund double payments, along with poor customer service and high rates.
These reviews highlight both positive and negative experiences, emphasizing the importance of reliable service and fair pricing in the utility industry.
- Monday: 7 AM–11 PM
- Tuesday: 7 AM–11 PM
- Wednesday: 7 AM–11 PM
- Thursday: 7 AM–11 PM
- Friday: 7 AM–11 PM
- Saturday: 7 AM–11 PM
- Sunday: 7 AM–11 PM
17. United Energy
Information and Reviews
- Quick response time: Customers appreciate the swift response when reporting power outages, with technicians arriving promptly to resolve issues.
- Excellent customer service: United Energy's call center is staffed with knowledgeable and friendly representatives who are ready to assist customers with any concerns.
- Professional and efficient technicians: Clients praise the company's skilled technicians for their professionalism and efficiency in handling installations and repairs.
Despite some negative reviews, many customers have shared positive experiences with United Energy, highlighting the company's commitment to providing quality service and reliable power solutions. Whether it's a quick fix or a major installation, customers can rely on United Energy to meet their electrical needs.
- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 9 AM–5 PM
- Sunday: Closed
18. Lumo Energy
Information and Reviews
Customer reviews highlight some common themes:
- Issues with customer service and communication regarding billing and account transfers
- Challenges with estimates and billing accuracy
- Long wait times and multiple transfers during phone calls
Despite the rating of 1.4 stars, Lumo Energy has received feedback on improvements needed in various aspects of their services. Customers have shared their experiences to highlight areas for Lumo Energy to focus on in the future.
19. ENGIE - previously Simply Energy
Information and Reviews
- Customers have expressed frustration over cancellation policies that are not inclusive of individuals with disabilities.
- There are complaints about billing discrepancies and delays in refund processes, causing inconvenience to customers.
- Issues with customer service, including language barriers and lack of resolution for billing errors, have been highlighted by some customers.
- Overall, customers have found the experience with ENGIE - previously Simply Energy to be unsatisfactory and have faced challenges in dealing with the company.
Despite these challenges, ENGIE - previously Simply Energy continues to strive for excellence in the energy sector and aims to improve its services to better serve its customers.
- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
20. EnergyAustralia
Information and Reviews
With a rating of 1.4 stars based on 281 reviews, customers have expressed their experiences with the services provided by EnergyAustralia. Some key points from the reviews include:
- A customer faced challenges with incorrect charges and ongoing billing issues despite providing all necessary information.
- Another customer experienced delays in service disconnection and billing errors, leading to unjust debt collection actions.
- A different customer shared their struggle with inaccurate meter readings, resulting in a significant bill increase and stressful interactions with the customer service team.
- One more customer highlighted difficulties in communication, unhelpful staff, and unresolved meter issues, ultimately advising against using the company.
Despite the varied experiences shared by customers, EnergyAustralia strives to address customer concerns and provide reliable energy services to the community. Visit their website at EnergyAustralia to learn more about their offerings.
Map of Gas and Electricity Suppliers in Melbourne
When looking to switch gas and electricity suppliers in Melbourne, it's important to compare different options to find the best deal for your home or business. This map provides a visual guide to all the suppliers in the area, making it easier to make an informed decision about your energy provider.
What are the best gas and electricity suppliers in Melbourne?
When it comes to choosing a gas and electricity supplier in Melbourne, there are several factors to consider. Some of the top suppliers in the city include Origin Energy, AGL, EnergyAustralia, Red Energy, and Powershop. Each of these suppliers offers different plans and rates, so it's essential to compare them to find the best option for your needs.
To determine the best supplier for you, consider factors such as customer service ratings, price, and any special deals or incentives they may offer. You can also use comparison websites or contact the suppliers directly to get more information about their plans and rates.
Ultimately, the best gas and electricity supplier for you will depend on your specific needs and preferences, so it's essential to do your research and compare your options before making a decision.
How do I switch gas and electricity suppliers in Melbourne?
If you're looking to switch gas and electricity suppliers in Melbourne, the process is relatively straightforward. First, compare different suppliers to find the best option for your needs. Once you've chosen a new supplier, contact them to start the switch.
You will need to provide your current account details and some personal information to complete the switch. The new supplier will then handle the process of transferring your service, and there is typically no interruption to your gas or electricity supply during the switch.
It's essential to check if there are any exit fees or obligations with your current supplier before switching. Once you've completed the switch, you should receive confirmation from your new supplier, and your service will continue as usual under the new plan.
What factors should I consider when choosing a gas and electricity supplier in Melbourne?
When choosing a gas and electricity supplier in Melbourne, there are several factors to consider to ensure you're getting the best deal. Some of the key factors include:
- Price: Compare rates and plans from different suppliers to find the most competitive prices.
- Customer service: Look for suppliers with good customer service ratings and reliable support.
- Green energy options: If you're environmentally conscious, consider suppliers that offer renewable energy options.
- Special deals: Some suppliers offer discounts or incentives for signing up, so be sure to check for any special deals.
By considering these factors and doing your research, you can find the best gas and electricity supplier in Melbourne for your needs and budget.
Are there any government rebates or incentives for energy customers in Melbourne?
In Melbourne, there are several government rebates and incentives available to gas and electricity customers to help offset the cost of energy bills. Some of the most common rebates include the Victorian Energy Compare tool, which helps consumers compare energy plans to find the best deal, and the Annual Electricity Concession, which provides a discount on electricity bills for eligible customers.
Additionally, the Victorian Energy Upgrades program provides incentives for households and businesses to upgrade to more energy-efficient appliances and lighting, reducing energy consumption and costs. These programs are designed to help customers save money on their energy bills and reduce their impact on the environment.
To find out if you're eligible for any government rebates or incentives, visit the government website or contact your gas and electricity supplier for more information.
Servicios Relacionados