The 11 Best Gas Electricity Providers in Melbourne

When looking for a reliable and cost-effective gas electricity provider in Melbourne, it can be overwhelming to sift through all the options available. Whether you are a homeowner or a business owner, finding the right provider is crucial to ensure your energy needs are met efficiently.
With so many providers to choose from, it's important to consider factors such as pricing, customer service, and energy efficiency when making your decision. To help you make an informed choice, we have compiled a list of the 11 best gas electricity providers in Melbourne for you to compare and find the best option for your needs.
- Competitive pricing
- Customer service reputation
- Energy efficiency programs
- Range of services offered
- Flexibility in payment options
Take your time to explore the different providers and their offerings to find the best fit for your energy requirements. With the right provider, you can enjoy reliable gas and electricity services without breaking the bank.

- Monday: 8:30 AM–6 PM
- Tuesday: 8:30 AM–6 PM
- Wednesday: 8:30 AM–6 PM
- Thursday: 8:30 AM–6 PM
- Friday: 8:30 AM–6 PM
- Saturday: Closed
- Sunday: Closed
1. Energy Locals
Information and Reviews
- Mollie provided exceptional and fast service, deserving more than 5 stars.
- Daniel delivered a smooth and hassle-free sign-up process with excellent rates.
- Josh R and the team offer competitive pricing and solid customer service, unlike others.
- Josh was commended for swift action and efficiency, providing relief to customers.
Customers appreciate the ease of contacting Energy Locals and the genuine care and support they receive. The team is accommodating and helpful, ensuring a pleasant and stress-free experience. Whether it's assistance with transitioning to solar offsets or providing clear and transparent billing, Energy Locals goes above and beyond for their customers.

- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–4 PM
- Saturday: 9 AM–3 PM
- Sunday: Closed
2. Electricity Wizard
Information and Reviews
Customers have praised Electricity Wizard for their exceptional service and knowledge, with a high rating of 4.5. Here are some key points from customer reviews:
- Customers appreciate the helpful and clear explanations provided by the staff.
- The team is known for being transparent, honest, and offering the best deals based on individual circumstances.
- Many clients highlight the professionalism and friendliness of the staff, making it a pleasant and easy experience.
- There is a general sentiment of appreciation for the efficiency and expertise of the team members.
With a strong reputation for excellent service, Electricity Wizard is a go-to choice for all your electric utility needs. Visit their website at www.electricitywizard.com.au or call +61 1300 359 779 for more information.

- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: Closed
- Sunday: Closed
3. Cheap Bills - Compare Electricity & Gas, Broadband and Pay TV
Information and Reviews
- Customers appreciate the calm and well-spoken attendants who make it easy to understand rates and discounts.
- Great customer service is highlighted, with staff members answering questions promptly and providing valuable information for informed decisions.
- The team is praised for their professionalism and genuine care for the customer's best interest.
- Customer service reps are friendly, courteous, and knowledgeable, helping customers save money and find the best deals.
With a rating of 4.7 and 47 reviews, it's clear that Cheap Bills is a reliable choice for all your energy needs. Visit their website to learn more and start saving on your bills today.

- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: Closed
- Sunday: Closed
4. Origin Energy
Information and Reviews
- A customer appreciated the informative and helpful phone support received from the Australian-based call center.
- Another customer expressed frustration over communication issues and additional fees for power connection.
- One customer praised Origin Energy for having the best available offer for all states.
- Several customers expressed dissatisfaction with poor customer service, billing inaccuracies, and service interruptions.
Customers have highlighted both positive and negative aspects of their experiences with Origin Energy. Whether it's seeking information, resolving issues, or exploring energy options, Origin Energy aims to cater to the energy needs of their customers with efficiency and reliability.

- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
5. 1st Energy
Information and Reviews
- One customer mentioned being denied service due to a confusing credit assessment structure and receiving random invoices even though they were never a customer.
- Another customer praised the friendly and helpful service they received when switching to 1st Energy in Tasmania and Melbourne.
- On the other hand, a dissatisfied customer complained about being charged for services not used and the lack of assistance in resolving billing discrepancies.
- Lastly, a customer recommended avoiding 1st Energy due to receiving bills significantly higher than usual without proper explanations or resolutions from customer service.
With a rating of 3.8 stars and a mix of positive and negative customer reviews, 1st Energy continues to strive to provide quality service while also recognizing areas for improvement. Customers can rely on their services for their electricity needs, but some caution is advised based on the feedback provided.

- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
6. Powershop Australia
Information and Reviews
- This company gave me a plan that was good initially but ended up with unexpected charges. - Paul Smith
- Disappointed with the reduction in feed-in tariff rates and increased supply charges. - Allwyn Dsouza
- Used to be competitive, but became one of the most expensive providers. - James Mitchell
- Experienced unexpected rate changes and plan switch without notice. - Matthew Braun
Despite some negative reviews, Powershop Australia continues to provide its services to customers, ensuring their electric needs are met. Visit their website to explore the services offered and see how they can help you today!

- Monday: 8 AM–8:30 PM
- Tuesday: 8 AM–8:30 PM
- Wednesday: 8 AM–8:30 PM
- Thursday: 8 AM–8:30 PM
- Friday: 8 AM–8:30 PM
- Saturday: 9 AM–5:30 PM
- Sunday: Closed
7. Red Energy
Information and Reviews
Despite some negative reviews, some customers have had positive experiences with Red Energy. They praise the company for being 100% Australian owned, offering outstanding customer service, and providing reasonable rates.
On the other hand, some customers have faced issues such as being charged for electricity before the official start date of their contract and experiencing difficulties with online account access.
Overall, the reviews highlight a mix of experiences, with some customers having positive interactions while others have faced challenges.

8. AGL Energy
Information and Reviews
With a rating of 1.3 based on 853 reviews, AGL Energy has received both positive and negative feedback from its customers. Some key points from the customer reviews include:
- Smooth process while setting up an energy plan
- Efficient transition process when installing solar panels
- Challenges faced with customer service representatives providing inaccurate information
- Difficulties in setting up accounts and getting electricity connected
Customers have appreciated the accessibility features provided by AGL Energy such as a Wheelchair-accessible car park and a Wheelchair-accessible entrance. Despite some challenges faced by customers, AGL Energy continues to strive to provide reliable services to its customers. Visit their website at http://www.agl.com.au/ for more information.

- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: 8 AM–12 PM
- Sunday: Closed
9. Alinta Energy
Information and Reviews
- Customers have expressed dissatisfaction with the company's billing practices and customer service.
- Many reviews highlight issues with overpricing, unhelpful staff, and penalties for minor delays in bill payment.
- Alinta Energy has received criticism for communication issues, such as unanswered emails and difficulty reaching a live representative.
- Despite negative feedback, some customers have praised the company for efficient services and prompt response times.
Overall, Alinta Energy has both loyal customers who appreciate their services and vocal critics who have had negative experiences. It is essential for potential clients to consider these factors when choosing an energy provider.

10. ENGIE - previously Simply Energy
Information and Reviews
- Difficulty canceling accounts for non-verbal customers
- Unexpected additional bills causing extra charges
- Problems with transferring services when moving houses
- Issues with concession approvals and billing errors
Despite these challenges, ENGIE - previously Simply Energy continues to provide essential electric utility services to its customers.

- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
11. EnergyAustralia
Information and Reviews
With a rating of 1.4, EnergyAustralia has garnered mixed reviews from their customers. Some key points from the reviews include:
- A customer faced issues with incorrect fees and ongoing problems with their account, despite providing necessary documentation.
- Another customer experienced difficulties with service disconnection, unclear billing practices, and aggressive debt collection tactics.
- One customer highlighted a significant meter reading error leading to a massive bill increase, showcasing poor communication and stressful resolution processes.
- Several customers complained about poor customer service experiences, language barriers, and lack of accountability in resolving issues effectively.
Despite some challenges, EnergyAustralia remains committed to serving their customers and providing essential energy solutions. Visit their website to learn more and explore their offerings.
Map of Gas Electricity Providers in Melbourne
Are you looking for gas electricity providers in Melbourne? Look no further! Our comprehensive map displays all the leading providers in the area, making it easy for you to compare and choose the best option for your needs. Find the most competitive rates and reliable service providers at a glance.
How to Choose the Right Gas Electricity Provider in Melbourne
When selecting a gas electricity provider in Melbourne, it's essential to consider your household's energy needs. Start by analyzing your current energy consumption and determining whether you require a gas or electricity plan, or a combined package. Research different providers in the area and compare their rates, customer reviews, and available services. Make sure to read the terms and conditions of each plan carefully to understand the pricing structure and any additional fees or charges.
Additionally, consider the level of customer service offered by each provider. Opt for a company that provides excellent customer support and assistance with any issues or queries. Look for providers that offer flexible payment options and billing methods to suit your budget and preferences. Remember to ask about any discounts or incentives for new customers, as these can help you save money on your energy bills.
Understanding Gas Electricity Tariffs in Melbourne
Gas electricity tariffs in Melbourne can vary significantly depending on the provider and plan you choose. It's important to understand the different types of tariffs available, such as flat rate, time-of-use, and controlled load tariffs. Each tariff has its own pricing structure and benefits, so compare them carefully to determine which one suits your energy consumption patterns.
Many providers offer discounts or incentives for using a certain amount of energy or signing up for paperless billing. Make sure to review your energy usage regularly to avoid any unexpected charges or overpayments. Consider switching to a different tariff if your energy consumption patterns change or if you find a better deal with another provider.
Switching Gas Electricity Providers in Melbourne
If you're unhappy with your current gas electricity provider in Melbourne or simply want to explore other options, it's relatively easy to switch. Start by researching different providers and comparing their rates and services. Contact your chosen provider to discuss the switching process and set a date for the changeover.
Before switching, make sure to cancel your existing contract with your current provider and settle any outstanding payments or fees. Your new provider will handle the switch and ensure a seamless transition. Keep track of your energy usage and bills after switching to ensure that you're getting the best deal and service.
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