The 20 Best Internet Packages in Melbourne

For those living in Melbourne and in need of reliable internet service, finding the right package can be a daunting task. With the plethora of options available, it can be overwhelming to determine which provider offers the best internet packages that meet your needs.
Whether you are looking for fast speeds, affordable pricing, or exceptional customer service, it is essential to weigh your options carefully. To help streamline your search, we have compiled a list of the top internet packages in Melbourne that are sure to meet your requirements.
- Speed: Determine the download and upload speeds offered by each provider to ensure it meets your requirements.
- Pricing: Compare the cost of each package to find one that fits within your budget.
- Customer Service: Look for providers with a reputation for excellent customer service to ensure a smooth experience.
Explore the list below to find the perfect internet package for you in Melbourne.
- 1. More
- 2. Lightning Broadband
- 3. Aussie Broadband Melbourne
- 4. Netpal (Internet / Telephone / IPTV)
- 5. BusinessCom
- 6. URL Networks
- 7. Boom Broadband
- 8. Event Wifi Max
- 9. Leaptel
- 10. Pineapple Net
- 11. Melbourne Internet Service Provider
- 12. Broadband Solutions
- 13. OneNet
- 14. Connexus Internet Service
- 15. iPrimus
- 16. iPrimus
- 17. Dodo Services Pty Ltd
- 18. Tellnet Pty Ltd
- 19. Hello Broadband
- 20. Melbourne Internet Services

- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
1. More
Information and Reviews
- Customers praise the reliability of the internet service, with minimal dropouts reported.
- The customer service team is lauded for being prompt, knowledgeable, and helpful in resolving any issues.
- Users appreciate the efficiency of the staff in addressing activation and billing queries, showing a commitment to customer satisfaction.
- Many customers specially mention the names of customer service representatives like John, Ryan, Rem, and Elaine for their exceptional service.
Customers are consistently impressed by the service received at More, making it a top choice for internet service in the area.

- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 9 AM–5 PM
- Sunday: 9 AM–5 PM
2. Lightning Broadband
Information and Reviews
- An outstanding level of customer care, surpassing bigger competitors like Telstra and Optus.
- Quick and reliable connection setup with the help of their dedicated Customer Experience team.
- Goes the extra mile to assist with any issues, even staying late to ensure customer satisfaction.
- Exemplary customer service from knowledgeable and friendly operators like Osman and Kevin.
The company's commitment to excellence is reflected in their stellar 4.9 rating based on feedback from 718 reviews. If you're in need of a reliable and customer-centric Internet service provider, Lightning Broadband is the way to go.

- Monday: 8 AM–12 AM
- Tuesday: 8 AM–12 AM
- Wednesday: 8 AM–12 AM
- Thursday: 8 AM–12 AM
- Friday: 8 AM–12 AM
- Saturday: 8 AM–12 AM
- Sunday: 8 AM–12 AM
3. Aussie Broadband Melbourne
Information and Reviews
Customers have praised the company for its exceptional customer service, reliability, and competitive pricing. Here are some key points from customer reviews:
- Switching to Aussie Broadband was a great decision after a string of negative experiences elsewhere.
- The customer service is exceptional, quick, polite, helpful, and friendly.
- Communication during known outages is excellent with informative updates provided.
- Customers appreciate the locally owned and operated business and consider the service to be exceptional.
With a rating of 4.7 based on 319 reviews, it is evident that Aussie Broadband Melbourne has established itself as a top choice for telecommunications services in the area. Customers praise the company for its professionalism, reliability, and commitment to providing top-notch service.

- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
4. Netpal (Internet / Telephone / IPTV)
Information and Reviews
- Professionalism, care, and fair pricing
- Lightning-fast internet speeds
- Prompt support during technical issues
- Outstanding customer service and expertise

- Monday: 8:30 AM–5:30 PM
- Tuesday: 8:30 AM–5:30 PM
- Wednesday: 8:30 AM–5:30 PM
- Thursday: 8:30 AM–5:30 PM
- Friday: 8:30 AM–5:30 PM
- Saturday: Closed
- Sunday: Closed
5. BusinessCom
Information and Reviews
- The staff are great, quick to fix problems, and appreciate and solve specific requirements.
- Prompt and professional customer service, easy setup, and reliable service.
- Efficient and friendly team always ready to help, providing seamless transition and support.
- Fast response time with always a solution provided.
Customers like BusinessCom for its great staff, quick response, professionalism, and efficient service. Whether you need help setting up telephony or require reliable internet and phone plans, BusinessCom has got you covered.

- Monday: 8:30 AM–6:30 PM
- Tuesday: 8:30 AM–6:30 PM
- Wednesday: 8:30 AM–6:30 PM
- Thursday: 8:30 AM–6:30 PM
- Friday: 8:30 AM–6:30 PM
- Saturday: Closed
- Sunday: Closed
6. URL Networks
Information and Reviews
- Customers rave about the outstanding service they receive from URL Networks.
- The knowledgeable and patient support team sets them apart from the competition.
- URL Networks provides exceptional products, services, and price points, making them a popular choice for many businesses.
- No more struggling with communication issues as URL Networks will provide a seamless experience for all your needs.
If you are looking for a reliable and customer-focused telecommunications service provider, look no further than URL Networks. They are here to ensure that your communication needs are met with professionalism and care.

- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 8 AM–5 PM
- Sunday: 8 AM–5 PM
7. Boom Broadband
Information and Reviews
Some key points from customer reviews include:
- Great value and quality internet plans
- Quick and efficient Australian-based customer service
- Outstanding assistance and turnaround time on connection issues
- Excellent communication and quick setup process
Customers praise Boom Broadband for being a gem in the world of ISPs and appreciate the company's dedication to providing reliable and responsive services. If you are looking for a reliable internet service provider with exceptional customer service, Boom Broadband is the way to go. Visit their website today to learn more about their services and plans!

- Monday: 9 AM–6 PM
- Tuesday: 9 AM–6 PM
- Wednesday: 9 AM–6 PM
- Thursday: 9 AM–6 PM
- Friday: 9 AM–6 PM
- Saturday: Closed
- Sunday: Closed
8. Event Wifi Max
Information and Reviews
Customers rave about the exceptional service provided by Event Wifi Max, citing:
- Professionalism: Customers appreciate the professionalism displayed by the team.
- Reliability: The internet service is reliable and consistent throughout the event.
- Speed: Users praise the high-speed internet provided by the company.
With a perfect 5.0 rating, it's clear that Event Wifi Max goes above and beyond to meet the needs of their customers. If you're looking for reliable internet services for your next event, look no further than Event Wifi Max.

- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: 9 AM–7 PM
- Sunday: 9 AM–7 PM
9. Leaptel
Information and Reviews
- Customers praise the seamless switching process from other providers to Leaptel.
- The friendly and knowledgeable customer service team receives high accolades for their support.
- Consistency in speed and reliability of the internet service is noted by many satisfied customers.
- Flexible policies and excellent human touch in customer interactions make Leaptel a highly recommended provider.
If you are looking for a reliable internet service provider that values customer service and satisfaction, consider Leaptel for your connectivity needs.

- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 9 AM–6 PM
- Sunday: 9 AM–6 PM
10. Pineapple Net
Information and Reviews
Here are some key points summarizing customer reviews:
- Customers appreciate the discounted rates offered by Pineapple Net and their willingness to reduce prices further, showing their commitment to customer satisfaction.
- Users praise the impeccable service and reliability of Pineapple Net, with hardly any downtime experienced over the years.
- There is high regard for the responsive technical support team and the flawless customer service provided by the company.
- Customers are also impressed by the competitive pricing and excellent value offered by Pineapple Net compared to other major providers.
With a rating of 4.2 stars and glowing reviews, Pineapple Net continues to stand out as a top choice for reliable and high-speed internet services. Contact them today to experience the difference!

- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: 9 AM–5 PM
- Sunday: 9 AM–5 PM
11. Melbourne Internet Service Provider
Information and Reviews
- Customers appreciate the fast and reliable internet service provided by MelbourneISP.
- Many users have switched from larger providers and highly recommend MelbourneISP for its quality service.
- Some customers praise the quick installation process, great customer service, and stable internet connections.
If you are looking for a trustworthy internet service provider in Ravenhall, VIC, MelbourneISP is the way to go!

- Monday: 9:30 AM–4:30 PM
- Tuesday: 9:30 AM–4:30 PM
- Wednesday: 9:30 AM–4:30 PM
- Thursday: 9:30 AM–4:30 PM
- Friday: 9:30 AM–4:30 PM
- Saturday: Closed
- Sunday: Closed
12. Broadband Solutions
Information and Reviews
Customers have shared their experiences with Broadband Solutions, highlighting the following key points:
- Issues with internet service quality at specific locations
- Challenges with tech support team outsourcing affecting service resolution
- Disappointments with poor customer service and account management
- Positive experiences with great service, reliability, and fast internet speeds
With a rating of 3.8 stars, Broadband Solutions strives to provide reliable and efficient internet solutions for both businesses and individuals. If you are in need of a dependable internet service provider, consider Broadband Solutions for your connectivity requirements.

- Monday: 8:30 AM–8:30 PM
- Tuesday: 8:30 AM–8:30 PM
- Wednesday: 8:30 AM–8:30 PM
- Thursday: 8:30 AM–8:30 PM
- Friday: 8:30 AM–8:30 PM
- Saturday: 8:30 AM–8:30 PM
- Sunday: 8:30 AM–8:30 PM
13. OneNet
Information and Reviews
- Smooth transition for customers changing ISPs
- Responsive and onshore customer support
- Fast and reliable internet service

- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: Closed
- Sunday: Closed
14. Connexus Internet Service
Information and Reviews
- Customers appreciate the personal touch and excellent service provided by Connexus.
- One reviewer highly recommends Connexus for their great experience and helpful support in resolving issues.
- Another customer warns against hosting with Connexus due to recurring server problems but acknowledges no issues with internet connection.
If you are looking for reliable internet services and personalized customer support, look no further than Connexus Internet Service. Contact them today to see how they can meet your internet needs.

15. iPrimus
Information and Reviews
- Reliable internet connection
- Great customer service
- Issues with reception on some days
Customers have praised the company for its responsiveness and quality service. Despite some challenges with reception, iPrimus remains a popular choice for those seeking reliable internet services. Visit their website to learn more about the plans and packages they offer.

- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: 8 AM–5 PM
- Sunday: 8 AM–5 PM
16. iPrimus
Information and Reviews
The business has received a total of 182 reviews, with an average rating of 1.4. Customers have shared their experiences with iPrimus, highlighting some key points:
- The worst service ever experienced - charged for internet with no connection, unresponsive technical team, and continued billing post-service cancellation.
- Terrible customer service, slow internet speeds, frequent connection loss, and undisclosed surcharges on debit card payments.
- Difficulty in getting connected, lack of communication, and challenges with canceling the service.
- Hidden fees, billing discrepancies, and unethical practices related to direct debit and fee increases.
Despite these challenges, iPrimus continues to serve its customers in Australia. Visit their website at http://www.iprimus.com.au/ or contact them at +61 131789 to learn more about their services.

17. Dodo Services Pty Ltd
Information and Reviews
- Long wait times for customer support with calls exceeding 1 hour
- Issues with online support ticket system leading to inability to resolve issues
- Poor customer service and support quality
- Problems with billing and payment processing
Despite these challenges, Dodo Services Pty Ltd continues to offer internet services to its customers. The business strives to improve its services and address customer concerns to provide better experiences in the future.

- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 9 AM–1 PM
- Sunday: Closed
18. Tellnet Pty Ltd
Information and Reviews
- Customers praise Tellnet for their exceptional service and strong internet connection.
- They are known for delivering on their promises and providing excellent customer support.
- Some users have mentioned issues with slow internet and poor customer service, but their overall experience has been positive.
- Although there have been instances of service disruptions, Tellnet has quickly resolved the problems and assisted customers effectively.
For any internet service needs, Tellnet Pty Ltd is a reliable choice that strives to offer the best connectivity solutions to its clients.

- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: Closed
- Sunday: Closed
19. Hello Broadband
Information and Reviews
Customer reviews highlight the following key points:
- Fast and reliable internet connection
- Excellent customer service
- Competitive prices
With a dedication to customer satisfaction and a commitment to providing top-notch services, Hello Broadband is the go-to choice for all your internet needs. Contact them today to experience the difference for yourself.

- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: 10 AM–2 PM
- Sunday: Closed
20. Melbourne Internet Services
Information and Reviews
- Customers rave about the excellent quality of service provided by Melbourne Internet Services.
- The knowledgeable staff members are always ready to address any concerns and provide effective solutions.
- Customers appreciate the quick response times and reliable technical support offered by the team.
Experience the difference with Melbourne Internet Services and say goodbye to internet connectivity issues. Contact them today to learn more about their range of services.
Map of Internet Packages in Melbourne
Looking for the best internet packages in Melbourne? Look no further! Our comprehensive map displays all available options for high-speed internet in the Melbourne area. Whether you need reliable fiber optic or affordable DSL connections, this map will help you find the perfect package to suit your needs.
What are the different types of internet packages available in Melbourne?
In Melbourne, there are various types of Internet packages to choose from, depending on your needs and preferences. Some of the most common options include:
- ADSL: This is a widely available and affordable option that uses existing phone lines to deliver internet connectivity.
- Cable: Cable internet offers faster speeds than ADSL and is ideal for heavy internet users or households with multiple devices.
- NBN: The National Broadband Network (NBN) provides high-speed internet access using fiber-optic technology, offering faster and more reliable connections.
- Wireless: Wireless internet packages are suitable for those in remote or rural areas where traditional options may not be available.
How can I find the best internet package in Melbourne for my needs?
Finding the best internet package in Melbourne requires considering several factors, such as your budget, internet usage habits, and the number of devices connected to the internet. To find the ideal package, follow these steps:
- Assess your internet usage: Determine how much data you need each month and what activities you typically do online.
- Compare available packages: Research different providers in Melbourne and compare their packages based on speed, data limits, and pricing.
- Check for discounts or promotions: Many providers offer special deals for new customers, so be sure to look for any discounts that may apply to you.
- Read customer reviews: Look for feedback from current customers to gauge the reliability and quality of the service provider.
What factors should I consider when choosing an internet package in Melbourne?
When selecting an internet package in Melbourne, consider the following factors to ensure you get the best value for your money:
- Speed: Decide on the required speed based on your internet usage habits, whether it's browsing, streaming, gaming, or working from home.
- Data allowance: Check if the package has a data cap, and make sure it aligns with your monthly data usage to avoid additional fees.
- Reliability: Opt for a provider with a good reputation for reliability and minimal downtime.
- Customer support: Prioritize providers with responsive customer support in case you encounter any issues with your connection.
Can I customize my internet package in Melbourne to suit my specific needs?
Many Internet providers in Melbourne offer customizable packages that allow you to tailor your plan to meet your specific requirements. Some ways you can customize your internet package include:
- Choosing a speed tier that best aligns with your internet usage habits.
- Selecting a data allowance that matches your monthly data usage to prevent overage charges.
- Opting for additional services such as unlimited data, home phone, or TV streaming options.
- Exploring bundle options that combine internet, TV, and phone services for added convenience and savings.
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