The 20 Best Power Companies in Melbourne
Looking for the best power company in Melbourne to meet your energy needs? Look no further! Melbourne is home to a variety of power companies, each offering unique services and benefits to its customers.
Whether you're interested in green energy options, competitive rates, or excellent customer service, there is a power company in Melbourne that can meet your needs. With so many options to choose from, it can be overwhelming to find the right one for you. That's where this list of the 20 best power companies in Melbourne comes in handy.
- Green energy options
- Competitive rates
- Excellent customer service
Take a look at the list below to compare the different power companies in Melbourne and find the one that best suits your preferences and needs.
- 1. Energy Locals
- 2. Electricity Wizard
- 3. Shell Energy
- 4. Flow Power
- 5. Origin Energy
- 6. Amber Electric
- 7. 1st Energy
- 8. Sumo
- 9. Diamond Energy
- 10. Energy Watch Trading Pty Ltd
- 11. Powershop Australia
- 12. ERM Power
- 13. Blue NRG
- 14. Powercor
- 15. Online Power & Gas
- 16. CitiPower
- 17. United Energy
- 18. AGL Energy
- 19. EnergyAustralia
- 20. Electricity Comparison
- Monday: 8:30 AM–6 PM
- Tuesday: 8:30 AM–6 PM
- Wednesday: 8:30 AM–6 PM
- Thursday: 8:30 AM–6 PM
- Friday: 8:30 AM–6 PM
- Saturday: Closed
- Sunday: Closed
1. Energy Locals
Information and Reviews
Here are some key points from customer reviews:
- Mollie provided excellent and fast customer service, deserving 5 stars or more.
- Daniel offered a smooth and hassle-free account sign-up process with great rates.
- Josh and other representatives demonstrated solid customer service, honoring promised bonuses and concessions.
- Customers appreciate the ease of contacting Energy Locals, particularly thanking Josh for quick service.
These reviews showcase the dedication of Energy Locals to providing exceptional service to their customers. If you are considering a switch to a reliable and community-oriented energy supplier, look no further than Energy Locals.
- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–4 PM
- Saturday: 9 AM–3 PM
- Sunday: Closed
2. Electricity Wizard
Information and Reviews
- Customers appreciate the knowledgeable and clear explanations provided by the staff.
- The team is described as helpful, transparent, and honest, always looking out for the best deals for their customers.
- Many customers mention the professionalism and friendliness of the staff, making the experience of changing plans simple and straightforward.
- Efficient service is highlighted as a key feature by satisfied customers who have valued the detailed explanations provided.
If you're looking for a reliable and efficient electric utility company, Electricity Wizard is the one to trust. Contact them today to see how they can help you save on your energy bills.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
3. Shell Energy
Information and Reviews
With a perfect rating of 5.0, it's clear that customers are highly satisfied with the services provided by Shell Energy. Reviews praise the company for:
- Exceptional customer service
- Reliable and efficient energy supply
- Accessible facilities for all customers
Customers like Rishav Sharma and Sachith Dickwella have shared their positive experiences, highlighting the company's dedication to excellence. For all your energy needs, Shell Energy is the trusted choice in Melbourne.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
4. Flow Power
Information and Reviews
- Excellent communication and professionalism from the team.
- Highly recommended for their dedication and accountability.
- Helpful advice and significant cost savings for businesses.
- Market intelligence and strategic recommendations for navigating volatile times.
These positive reviews highlight the value that Flow Power provides to its customers, making it a preferred choice in the energy market. The company's commitment to customer service and cost-effective solutions has earned them a solid rating of 4.5 stars from satisfied clients.
- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: Closed
- Sunday: Closed
5. Origin Energy
Information and Reviews
- Customers appreciate the informative and helpful phone support they receive from Origin Energy.
- Some reviewers have had negative experiences with billing issues and customer service representatives.
- One positive reviewer highlighted the long-standing presence of the company in the industry and the best available offers.
- Another negative reviewer expressed frustration with a service interruption and the lack of immediate resolution from Origin Energy.
Despite some challenges, Origin Energy continues to strive for customer satisfaction and provides essential energy services to the community.
- Monday: 9:30 AM–5:30 PM
- Tuesday: 9:30 AM–5:30 PM
- Wednesday: 9:30 AM–5:30 PM
- Thursday: 9:30 AM–5:30 PM
- Friday: 9:30 AM–5:30 PM
- Saturday: Closed
- Sunday: Closed
6. Amber Electric
Information and Reviews
- Customers appreciate the ability to monitor price fluctuations and plan energy usage effectively.
- The company's dedication to environmental solutions and personalized customer service has garnered praise from many.
- Users have experienced significant savings on their electricity bills after switching to Amber Electric.
- Customers find the app's interface easy to use and value the detailed information it provides for managing their consumption.
With a rating of 3.9 based on 652 reviews, it's clear that Amber Electric is making a positive impact on the energy sector. If you are looking to take control of your energy utilization and potentially save money, Amber Electric comes highly recommended by satisfied customers.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
7. 1st Energy
Information and Reviews
- Excellent service and timely support
- Smooth and hassle-free process
- Friendly and helpful staff
- Not pushy like other companies
Customers highly recommend 1st Energy for their energy needs.
- Monday: 9 AM–4:30 PM
- Tuesday: 9 AM–4:30 PM
- Wednesday: 9 AM–4:30 PM
- Thursday: 9 AM–4:30 PM
- Friday: 9 AM–4:30 PM
- Saturday: Closed
- Sunday: Closed
8. Sumo
Information and Reviews
- Customers have praised the helpful and courteous customer service provided by Chelsey, who assisted in amending electricity and gas plans swiftly and efficiently.
- Sumo was commended for promptly addressing and resolving account issues, providing refunds, and exceeding customer expectations.
- On the other hand, several customers expressed dissatisfaction with the service, citing issues such as unauthorized account setups, misleading information, and discrepancies between quoted rates and actual contracts.
- However, positive reviews highlighted the competitive pricing, efficient setup process, and genuine interactions with staff members, making the switch to Sumo a pleasant experience.
If you are looking for an electric utility provider with a range of services and competitive pricing, Sumo may be worth considering. Despite some negative feedback, many customers have had positive experiences with their services, making them a notable player in the electric utility industry.
- Monday: 8:30 AM–6 PM
- Tuesday: 8:30 AM–6 PM
- Wednesday: 8:30 AM–6 PM
- Thursday: 8:30 AM–6 PM
- Friday: 8:30 AM–6 PM
- Saturday: Closed
- Sunday: Closed
9. Diamond Energy
Information and Reviews
- Customers appreciate the excellent customer service provided by Diamond Energy.
- They value the swift and easy resolution of all their inquiries.
- The company's commitment to a greener future is highly commendable.
These key points reflect the overall satisfaction of customers with the services provided by Diamond Energy.
- Monday: 8 AM–8 PM
- Tuesday: 8 AM–8 PM
- Wednesday: 8 AM–8 PM
- Thursday: 8 AM–8 PM
- Friday: 8 AM–8 PM
- Saturday: 8 AM–5 PM
- Sunday: 9 AM–5 PM
10. Energy Watch Trading Pty Ltd
Information and Reviews
- The consultant was more than helpful, explaining everything needed to secure a good deal and even assisting with health insurance.
- Energy Watch Trading handles all the hard work, showing superior customer service and providing substantial savings on electricity and gas bills.
- Efficient and prompt service helped customers find the best solutions for their energy needs, resulting in significant savings.
These positive reviews are a testament to the dedication and quality service provided by Energy Watch Trading Pty Ltd. Contact them today to experience these excellent services firsthand!
- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
11. Powershop Australia
Information and Reviews
Some of the key points highlighted by customers include:
- This company gave me a plan that was good 1 year ago, but they changed it without notice and I ended up paying much more than expected for my solar rebate.
- They used to be competitive but now seem to be most expensive, leading many customers to switch providers due to sudden price increases.
- Customers have faced issues with unexpected changes in rates, feed-in tariffs, and daily supply charges without prior warning or explanation.
- Some customers have experienced billing disputes and unresponsive customer service, leading to frustration and dissatisfaction.
Overall, Powershop Australia aims to address customer concerns and improve their services to ensure a positive experience for all users. With transparent pricing and reliable customer support, they strive to maintain customer satisfaction and loyalty.
- Monday: 8:30 AM–5 PM
- Tuesday: 8:30 AM–5 PM
- Wednesday: 8:30 AM–5 PM
- Thursday: 8:30 AM–5 PM
- Friday: 8:30 AM–5 PM
- Saturday: Closed
- Sunday: Closed
12. ERM Power
Information and Reviews
Customers have praised ERM Power for their excellent customer service and competitive pricing. Some key points from customer reviews include:
- Transparent and honest communication about services offered
- Efficient and reliable energy supply
- Competitive pricing compared to other utility companies
With a rating of 3.7 stars, ERM Power continues to be a trusted choice for individuals and businesses seeking quality energy solutions in the Melbourne area.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
13. Blue NRG
Information and Reviews
- Customers have criticized the poor customer service they experienced when dealing with the company.
- Some have mentioned billing issues and incorrect charges, leading to frustration and financial stress.
- There were complaints about significant price increases without proper notifications or explanations.
- Several customers expressed their intention to switch providers due to their negative experiences with Blue NRG.
- Monday: 8 AM–4 PM
- Tuesday: 8 AM–4 PM
- Wednesday: 8 AM–4 PM
- Thursday: 8 AM–4 PM
- Friday: 8 AM–4 PM
- Saturday: Closed
- Sunday: Closed
14. Powercor
Information and Reviews
- Quick response time to restore power during outages, ensuring customers don't miss important events.
- Efficient and expertly done upgrades to the power supply, enhancing service reliability.
- Positive feedback on customer service representatives, highlighting their helpfulness and professionalism.
- Some customers expressed frustration with delayed response times, especially in critical situations.
Despite some challenges, Powercor continues to play a crucial role in providing electricity to the community and is actively working to improve their services for better customer experiences.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
15. Online Power & Gas
Information and Reviews
- Excellent customer care
- Competitive pricing
- Significant savings on energy bills
- Quick response times
These reviews showcase the dedication of Online Power & Gas to provide top-notch service to their customers.
- Monday: 7 AM–6 PM
- Tuesday: 7 AM–6 PM
- Wednesday: 7 AM–6 PM
- Thursday: 7 AM–6 PM
- Friday: 7 AM–6 PM
- Saturday: 7 AM–6 PM
- Sunday: 7 AM–6 PM
16. CitiPower
Information and Reviews
- Customers have raised concerns about planned outages disrupting their daily operations and affecting their businesses.
- Some customers have experienced frequent power outages in their area, leading to frustration and inconvenience.
- Despite challenges, some customers have commended CitiPower for their prompt response and efficient resolution of power supply issues.
Overall, CitiPower strives to provide a dependable power supply while addressing customer concerns to improve their service quality. Customers' feedback highlights areas for improvement while also recognizing the company's efforts in resolving issues promptly.
- Monday: 7 AM–11 PM
- Tuesday: 7 AM–11 PM
- Wednesday: 7 AM–11 PM
- Thursday: 7 AM–11 PM
- Friday: 7 AM–11 PM
- Saturday: 7 AM–11 PM
- Sunday: 7 AM–11 PM
17. United Energy
Information and Reviews
- Customers appreciate the timely communication and updates during outages, keeping them informed of the progress of power restoration times.
- The quick response time and efficient service of the electricians have left customers extremely satisfied.
- Great communication throughout the process of installations and repairs, ensuring a smooth and hassle-free experience.
- Customers have praised the neat and clean installations carried out by United Energy, showcasing their professionalism and dedication to quality service.
With a 1.8 rating based on 185 reviews, United Energy continues to strive for excellence in their field, prioritizing customer satisfaction above all else. Visit their website today to learn more about their services and how they can meet your electricity needs.
18. AGL Energy
Information and Reviews
- Customers have praised the smooth setup process and excellent customer service received.
- One customer mentioned a slight issue with staff knowledge, but was overall satisfied with the service.
- There were complaints about long wait times, difficulties in setting up accounts, and poor communication.
- Some customers mentioned ongoing issues with service reliability and poor internet connection despite multiple promises.
With a focus on accessibility, AGL Energy ensures that they provide wheelchair-accessible car park and wheelchair-accessible entrances. If you are looking for energy solutions, AGL Energy might be the right choice for you.
- Monday: 8 AM–7 PM
- Tuesday: 8 AM–7 PM
- Wednesday: 8 AM–7 PM
- Thursday: 8 AM–7 PM
- Friday: 8 AM–7 PM
- Saturday: Closed
- Sunday: Closed
19. EnergyAustralia
Information and Reviews
- A customer had a frustrating experience with incorrect charges and unresponsive customer service.
- Another customer faced difficulties with disconnection and billing issues, leading to unnecessary stress and calls.
- One customer highlighted a significant meter reading error that resulted in a shockingly high bill, emphasizing the need for better quality control.
- Customers expressed dissatisfaction with communication issues, customer service, and billing accuracy.
Despite the challenges mentioned, EnergyAustralia remains committed to providing reliable energy services to its customers. Experience their services today and make your energy needs a top priority!
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
20. Electricity Comparison
Information and Reviews
- Customers appreciate the reliable and affordable electricity plans offered by Electricity Comparison.
- The customer service provided is always helpful and responsive to inquiries.
- Clients are impressed by the ease of comparing different electricity options available.
With a great track record and commitment to customer satisfaction, Electricity Comparison is a go-to choice for individuals looking for an exceptional electric utility company.
Map of Power Companies in Melbourne
Before viewing the map of all the power companies in Melbourne, it is essential to know the options available for your energy needs. Understanding the different providers in the market can help you make an informed decision about which company aligns best with your preferences and budget.
What services does a power company in Melbourne offer?
When it comes to power companies in Melbourne, they typically offer a range of services to meet the energy needs of residential, commercial, and industrial customers. Some of the common services provided by a power company in Melbourne include:
- Electricity supply for homes and businesses
- Installation and maintenance of power infrastructure
- Energy efficiency programs and advice
- Customer support and billing services
How can I switch my power company in Melbourne?
If you're looking to switch your power company in Melbourne, the process is usually straightforward and can be done in a few simple steps. Here's what you need to do:
- Compare energy providers to find the best deal
- Contact your chosen power company to arrange the switch
- Provide your new supplier with relevant information such as meter readings
- Your new supplier will take care of the rest, including notifying your old supplier
What factors should I consider when choosing a power company in Melbourne?
When selecting a power company in Melbourne, there are several key factors to consider to ensure you make the right choice for your energy needs. Some important considerations include:
- Price and tariffs offered by the company
- Type of energy sources used (e.g. renewable energy options)
- Customer service and support available
- Add-on services such as energy efficiency programs
How can I report a power outage to my power company in Melbourne?
In the event of a power outage in Melbourne, it's important to know how to report the issue to your power company for a quick resolution. Most power companies have a dedicated outage reporting line that you can contact to report the problem. Alternatively, you can also report an outage through the company's website or mobile app. Be sure to provide the following information when reporting a power outage:
- Your name and address
- Date and time of the outage
- Any visible damage to power lines or infrastructure
- Number of affected households or businesses
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